FREQUENTLY ASKED QUESTIONS

SERVICES AVAILABLE:

Do you provide gas cards?

We do not have the funds to provide gas cards. 

Do you provide rent or utility assistance?

We are a referring agency for Hillcrest Platte County's Blessing program. In order to qualify, there must be full-time income in the home. If you'd like a referral, please call 816-237-0138 for an appointment. 

What are community meals?

Community Meals has been reinvented! What used to be Free Hot Soup of the Northland is now A Turning Point's Community Meals. Our team serves a picnic style hot meal from September to April every Sunday in Chaumiere Woods Park, and every other Sunday through the summer months. 

 

HOW DO I RECEIVE SERVICES:

When is newcomer registration?

New client registration can be found on our front page. You can click on First Time Guest and it will take you to our google form. Please allow 24 hours to process your information and be sure to include and email so that we may get you your client ID number to use for services.  

What documentation is required?

We do not require any documentation to register for our services, with the exception of our Academy. To become a student in the Academy requires a photo ID. 

When can I make a reservation?

You make a reservation on the SAME day you will be coming to the pantry. Reservations can be made beginning at 2:30 p.m. on Tuesdays, on Thursdays at 10:30 a.m., and on Saturdays at 7:00 a.m. 

Do you have a proxy system?

As of January 1, 2020 we no longer have a proxy system. 

 

Are there restrictions for the Academy?

An Academy student must be post high-school graduation date to be eligible for our program. 

HOW CAN I HELP?:

How do I volunteer here?

For volunteering opportunities, visit our Volunteer page. 

We encourage families to volunteer, but children will need to be supervised by a parent. If you have questions, please contact our Program Manager, Jennifer Maxwell, at jmaxwell@aturningpointkc.org

Where can I drop off donations?

We welcome donations of food, clothes, shoes, coats, and hygiene items. All undergarments and socks must be brand new. It is best to deliver food to the pantry and everything else to the admin building. Please do not leave items outside of our buildings. We ask that all clothing have hangers removed and are in bags:

  • Mondays & Thursdays - 9:00 a.m. - 5:00 p.m.

  • Tuesdays & Wednesdays - 9:00 a.m. - 7:00 p.m.

  • Fridays - 9:00 a.m. - 2:00 p.m. 

  • Saturdays - 8:00 a.m. - 11:00 a.m. 

*We do NOT accept household, furniture, toys, or books...only food and items you can wear! We are also beginning to accept tents, sleeping bags, and blankets in great condition.

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